🚚 Shipping Policy

Rajesh Dhoop – Delivering Fragrance Across India

📦 Order Processing

• All orders are processed within 2 to 4 business days (excluding Sundays and public holidays) after receiving full payment.

• Orders placed after 5:00 PM will be processed on the next business day.

🚛 Shipping Methods

• We deliver across India using trusted courier partners.

• A tracking ID will be sent to you via email or SMS once your order is dispatched.

• Estimated delivery time: 5–10 working days, depending on your location.

💸 Shipping Charges

• Free Shipping on all orders above ₹999.

• A standard shipping fee will apply to orders below the free shipping limit. The fee will be displayed at checkout.

🌍 Delivery Locations

• We currently ship only within India.

• Please ensure that your shipping address and contact information are accurate to prevent delays or delivery failures.

⚠️ Delays & Exceptions

• Delivery timelines may vary during festive seasons, public holidays, or due to unforeseen weather or transport issues.

• In rare cases of courier delay or product unavailability, we will notify you promptly.

📦 Damaged or Missing Packages

• If your package appears damaged or tampered with at the time of delivery, please refuse to accept it and contact us immediately.

• For missing items, report to us within 24 hours of delivery along with photo/video evidence of the package.

📞 Need Help?

Rajesh Dhoop
📌 Partap Ghar, 81 A, Maholla, Jammu, Jammu and Kashmir – 180001
📧 Email: ashwanidhoop@gmail.com
📞 Phone: 7006501285 / 9419115411